Attend the Better Way symposium on managing error in healthcare
Posted By: Dorcas Crawford
About the Event A Symposium to consider the impact of the current fault-based system and alternatives such as mediation and a just culture When errors occur in healthcare at any level the current system focusses on allocating blame and finding fault. This approach has a negative impact on the pa...
Mediation – the ‘no-brainer’ for SME’s
Posted By: Dorcas Crawford
As SME’s throughout the UK continue to recover from the recession but are faced with the implications of Brexit - another major threat to their economic viability - thought has to be given to how they manage dispute resolution. Disputes in the commercial world are often unavoidable but how...
Mediation saves UK Businesses £2.8 billion a year
Posted By: Dorcas Crawford
Really? According to an audit carried out by the Centre for Effective Dispute Resolution (CEDR) in London in 2016, mediation can save businesses around £2.8 billion per year in management time, relationships, productivity and legal fees. It’s not hard to see how these figures are calcu...
‘I no longer dread going to work’ – the real life benefits of workplace mediation
Posted By: Dorcas Crawford
There are numerous articles available on the theoretical benefits of mediation (including several on this website) but following a recent mediation it occurred to me that the true benefits, felt by people in real life, are the important ones and aren’t written about enough. During that part...
Fixing toxic office relationships – mediation in the workplace
Posted By: Dorcas Crawford
I read this excellent article at the weekend - The people sent in to fix toxic office relationships and it reminded me why I do what I do – mediation that is. Over this past year I’ve been doing more and more workplace mediations and finding it really rewarding. The overriding reason i...
Neymar-v-Cavani – a workplace dispute that calls for mediation
Posted By: Dorcas Crawford
The football story of the week has all the hallmarks of a dispute that is getting seriously out of hand. The amounts of money involved and the cause of the conflict may be beyond anything most employers have to handle on a daily basis, but the human behaviours being exhibited are familiar. Typica...
Mediation – a safe way to apologise for medical errors
Posted By: Dorcas Crawford
I was reminded recently of a statement some years ago to the Irish Government by the President of the Irish Medical Organisation (IMO) - ‘fear of litigation has become a major barrier preventing medical professionals from apologising and communicating with patients following an adverse event....
