Posted By: Dorcas Crawford
When I trained as a mediator in London in 2008, we started off with a classic definition of mediation, essentially a confidential process that provides parties involved in a dispute with the chance to work together to find a solution, with the help of a neutral person, the mediator. I still find...
High Court orders Legal Aid to be available for mediation
Posted By: Dorcas Crawford
It’s slightly ironic that the prompt for me to resume The Better Way Blog is a recent High Court Decision, since normally I blog about the advantages of mediation over litigation, however this High Court Decision is well worth blogging about and well worth celebrating. Until very recently L...
Attend the Better Way symposium on managing error in healthcare
Posted By: Dorcas Crawford
About the Event A Symposium to consider the impact of the current fault-based system and alternatives such as mediation and a just culture When errors occur in healthcare at any level the current system focusses on allocating blame and finding fault. This approach has a negative impact on the pa...
Mediation – the ‘no-brainer’ for SME’s
Posted By: Dorcas Crawford
As SME’s throughout the UK continue to recover from the recession but are faced with the implications of Brexit - another major threat to their economic viability - thought has to be given to how they manage dispute resolution. Disputes in the commercial world are often unavoidable but how...
Mediation saves UK Businesses £2.8 billion a year
Posted By: Dorcas Crawford
Really? According to an audit carried out by the Centre for Effective Dispute Resolution (CEDR) in London in 2016, mediation can save businesses around £2.8 billion per year in management time, relationships, productivity and legal fees. It’s not hard to see how these figures are calcu...
‘I no longer dread going to work’ – the real life benefits of workplace mediation
Posted By: Dorcas Crawford
There are numerous articles available on the theoretical benefits of mediation (including several on this website) but following a recent mediation it occurred to me that the true benefits, felt by people in real life, are the important ones and aren’t written about enough. During that part...
Fixing toxic office relationships – mediation in the workplace
Posted By: Dorcas Crawford
I read this excellent article at the weekend - The people sent in to fix toxic office relationships and it reminded me why I do what I do – mediation that is. Over this past year I’ve been doing more and more workplace mediations and finding it really rewarding. The overriding reason i...
